IN PERSON COURSE AGENDA
Attend a 2 day classroom course
10 lessons - 13 hours
1. Get Unstuck
- Spot the conversations that are keeping you from what you want.
- Choose the right conversation to get unstuck.
2. Master My Stories I
- Learn where emotions come from and how to change them.
- Take responsibility for the emotions you bring to the conversation by owning your story.
3. Master My Stories II
- Eliminate negative stories that impede conversations and results.
4. Start with heart
- Stay focused on what you really want.
- Lay a foundation of good intent.
5. State my path
- Speak honestly and respectfully.
- Share tough messages in a way that invites others into the conversation.
6. Make it safe
- Take steps to rebuild safety when others get defensive.
- Talk with almost anyone about almost anything.
7. Diagnose
- Use the Six Sources of Influence to understand what’s causing the gap.
8. Make it easy
- Don’t lead with your ideas; start by asking others.
- Brainstorm ways to overcome others’ ability barriers in key areas (personal, social, and structural influences).
9. Make it motivating
- Motivate others using natural consequences rather than powers.
- Make unseen or forgotten consequences more visible.
- Use the skills to help good performers become great.
10. Move to Action
- Move from healthy dialogue to taking action and achieving results.
