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IN PERSON COURSE AGENDA
VIRTUAL COURSE AGENDA
IN PERSON COURSE AGENDA
Attend a 2 day classroom course
1. Get Unstuck
- Spot the conversations that are keeping you from what you want.
- Choose the right conversation to get unstuck.
2. Master My Stories I
- Learn where emotions come from and how to change them.
- Take responsibility for the emotions you bring to the conversation by owning your story.
3. Master My Stories II
- Eliminate negative stories that impede conversations and results.
4. Start with heart
- Stay focused on what you really want.
- Lay a foundation of good intent.
5. State my path
- Speak honestly and respectfully.
- Share tough messages in a way that invites others into the conversation.
6. Make it safe
- Take steps to rebuild safety when others get defensive.
- Talk with almost anyone about almost anything.
7. Learn to look
- Notice the signs that people are not in dialogue.
- Identify and manage your own Style Under Stress.
8. Seek mutual purpose
- Recognize when you’re at odds in a conversation.
- Find common ground even when it seems impossible.
9. Explore Others' Paths
- Actively listen to understand the meaning behind others’ emotions and actions.
- Respond productively when someone initiates a Crucial Conversation with you.
10. Move to Action
- Move from healthy dialogue to taking action and achieving results.
